The first thing you should do is check your thermostats to make sure that they are set higher than the ambient room temperature.

You can also check the Emergency switch in the hallway to the basement.

If you still don't have any heat, check the tank gauge to make sure that you have oil. You can also push and hold down the red button on the oil burner to see if that will get it to fire.

If you press the reset button for any reason, make sure to contact ACE Oil & Heating to schedule a service call.

Do NOT push the button a second time if the burner turns off again or does not fire.

Contact our team at ACE Oil & Heating right away so we can come out and diagnose the problem.

The whistling noise is common and is made when the air in the tank is displaced when it is filled.

Most tanks feature an audible alarm that is designed to alert the truck driver that the tank is full.

You get more heat per gallon from heating oil, as it contains over 135,000 BTUs per gallon compared to just 99,000 BTUs per gallon with natural gas.

Heating oil is also much safer than natural gas, as it must be vaporized in order to ignite.

Our members receive priority 24-hour emergency service, have no diagnostic fees, get a 10-15 percent off parts, and receive discounted oil pricing.

Diamond membership accounts and higher also receive one annual tune-up, which includes a variety of essential services designed to keep your system running effectively and efficiently.

Hearts and Spades membership accounts also get NO CHARGE parts included for things like oil pump, firomatic safety valves, solenoid wire harness, ignitor, oil burner motor, non-programmable thermostats, and other essential parts.

The Spades package features even more options included in the NO CHARGE parts perk, including low water cut-offs, relief valves, expansion tanks up to 30 psi, drains and refills, and other parts and services.